Even as we first reported on social media marketing, it really is having a hefty heart that individuals declare that En Masse Entertainment is shutting straight down. For anybody that play TERA or Closers, please sleep assured, help for many games will continue.
This short article shall be updated as more info becomes available. Please choose that is“Follow bookmark this site and refer right straight back for updates.
Pick your platform below to look at solution going information we have actually now available.
Windows
Gameforge will undoubtedly be taking over publishing of TERA Computer in united states, using their servers set to get November that is live 12.
Account Migration page: you’ll finish Account Migration any moment. You will still be able to play until that date if you complete account migration before En Masse servers go offline.
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Account Migration is available . To make certain your bank account information is preserved and transmitted, please complete Account Migration during this era. Go right to the Account Migration page to get going.
Migrate your account to unlock function benefits from Gameforge and make certain your EMP stability and development can be found appropriate when Gameforge’s united states servers available.
You will be able to continue playing on En Masse servers until that date if you migrate.
- EMP money can no be purchased longer.
- EMP can nevertheless be spent in-game, and products will continue to be available until servers get offline at En Masse.
- EMP Transfer Ideas.
Elite reputation subscriptions are not any longer available.
Recurring re re payments for current Elite reputation subscriptions are disabled.
Elite reputation vouchers can certainly still be bought through the in-game store making use of staying EMP stability.
Players who’d A elite that is active subscription enjoy TERA Club advantages on Gameforge servers also. (Remaining membership time will likely be carried over.)
Elite membership voucher things will perhaps not work with Gameforge servers, so please make use of a few of these things prior to the host shuts down.
En Masse Ecosystems
- Brand brand New Account creation – brand new game account creation is disabled. Nonetheless, all present accounts that are active nevertheless log on to handle their account and log on to our games.
- Online store – we now have closed our internet shops for many items. In-game stores continues to record available services and products.
- Server transfer – the capability to move figures between servers has been disabled on En Masse servers.
- Discussion boards – The TERA discussion boards stay available. We might upload player that is future to your News and Announcement area.
- Discord – Gameforge’s formal TERA Discord host
- Social networking reports – En Masse will continue to handle the Facebook web page and could there share player communications until solution has transitioned to Gameforge. (please be aware that the Twitter account has become handled by the brand brand new publisher of TERA for system, therefore will not offer TERA information that is PC-related. The TERA Instagram account (official_tera) is currently perhaps not active.)
- Support – help will transfer from the date that is same we transfer the video game service. Up to that right time, En Masse continues to offer help. After the transfer of solution occurs, you need to contact the publisher that is new customer care group for any difficulties with TERA.
Will items that are account-bound kept?
- This can be presently maybe perhaps perhaps not planned so players are encouraged to claim as much among these things while they require prior to the host closes.
Do i must do prepare any such thing before servers near?
- Please claim all products in your item claim, product broker, mailbox and guild bank before the host shuts down, as unclaimed products could be lost otherwise.
- Please additionally be sure to trade your entire token things prior to the host shuts down as many of them may have various content or won’t work anymore a short while later.
What goes on to my TERA Rewards Levels?
- The Rewards-System had been system unique to En Masse which is not for sale in virtually any TERA area. As a result, it unfortunately won’t be feasible to move any progress or status with this.
- Please see Gameforge’s Transfer FAQ to get more details.
More information in connection with transfer of solution
- KRAFTON Console Dept. has had over handling of the TERA Console game servers and services.
Account Transfer procedure
- All figures, development, and things can be obtained from the Krafton servers following acceptance for the account transfer conditions and terms (upon establishing the video game).
- EMP money can no be purchased longer.
- EMP Transfer Information
En Masse Ecosystems
- Discussion boards – The TERA forums remain online.
- Discord – Krafton has built a brand new official tera Console Discord host
- Social media marketing reports – Krafton has had over handling of the Twitter account.
- Customer care – help has moved to
KRAFTON Console Dept. links
PlayStation
En Masse isn’t any longer offering help for TERA Console. Please contact publisher that is new’s help group for help
more information in connection with transfer of solution
- KRAFTON Console Dept. has had over handling of the TERA Console game servers and solutions.
Account Transfer procedure
- All figures, development, and products can be found in the Krafton servers acceptance that is following of account transfer conditions and terms (upon establishing the video game).
- EMP money can no be purchased longer.
- EMP Transfer Information
En Masse Ecosystems
- Discussion boards – The TERA forums remain online.
- Discord – Krafton has built an official that is new Console Discord host
- Social networking reports – Krafton has had over handling of the Twitter account.
- Customer care – Support has moved to
KRAFTON Console Dept. links
Just exactly What next?
If you have tried all this work and still require assistance, you will find a grouped community of gamers on our discussion boards or you can contact help.